Payment Policy

Advanced SSL Protection (128-Bit Encryption)

Hevao applies advanced SSL (Secure Sockets Layer) encryption technology to ensure a protected and reliable shopping environment for every customer. This security protocol encrypts sensitive details such as passwords and payment card information while transactions are processed online. Every form submitted through our website is protected by SSL encryption, helping to keep your personal information secure and confidential at all times.

Accepted Payment Options

When shopping on the official Hevao store (hevao.com), all payments are processed through a secure SSL-encrypted checkout system for maximum protection. We currently accept the following payment methods:

American Express (Amex), Google Pay, Visa, Mastercard, JCB, Shop Pay, and UnionPay.

Please note that all prices displayed on our website are charged in GBP (£). For further delivery and shipping details, please review our Shipping Policy.

PCI DSS Security Standards

The PCI Data Security Standard (PCI DSS) is a globally recognized security framework designed for businesses that store, handle, or process credit card information. Managed by the Payment Card Industry Security Standards Council, these regulations are intended to enhance the protection of cardholder data and help minimize payment fraud risks.

Protection of Payment Details

For security reasons, we never store or have direct access to your complete payment card number. After an order is finalized, we are only able to view limited order-related details, including billing information, shipping details, purchase information, and the last four digits of the payment card used.

Our secure checkout environment is automatically activated once you begin placing an order. You can confirm this secure connection by checking for the padlock icon displayed in your browser window and by ensuring the URL starts with “HTTPS”.

Your privacy is important to us. We do not sell, rent, or distribute your personal information to third parties under any circumstances.

Privacy & Data Usage

To learn more about how customer information is collected, stored, and used, please review our Privacy Policy.

Contact Details

Store Name: Hevao
Address: 111 Capel Road, London, E7 0JS, United Kingdom
Business Hours: Monday – Friday: 08:30 AM – 06:00 PM (GMT+00)
Saturday: 09:00 AM – 07:00 PM (GMT+00)
Email: contact@hevao.com
Phone: +44 (739) 310-9619